Last Updated: August 11, 2026

    At Ecomliv, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

    By using our website, you agree to the practices described in this Privacy Policy.

    1. Information We Collect

    When you visit or make a purchase from Ecomliv, we may collect information necessary to provide our services, including:

    Personal Information

    Depending on how you interact with our website, we may collect:

    • Full name
    • Email address
    • Phone number
    • Shipping and billing address
    • Order and purchase information
    • Information you provide when contacting customer support

    Payment Information

    Payments on Ecomliv are processed through Stripe. Payment and transaction information may be collected and processed by Stripe to securely authorize and complete your payment.

    Ecomliv does not directly store your complete credit or debit card information on our website.

    You can learn more about Stripe’s privacy practices at Stripe Privacy Center.

    Automatically Collected Information

    When you visit our website, certain information may be collected automatically, such as:

    • IP address
    • Browser type and device information
    • Operating system
    • Pages visited
    • Referring website
    • Website usage information
    • Cookies and similar technologies

    We use this information to help operate, maintain, and improve our website.

    2. Cookies and Similar Technologies

    Ecomliv uses cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.

    Cookies may help us:

    • Remember your preferences
    • Keep items in your shopping cart
    • Understand website traffic
    • Analyze website performance
    • Improve our products and services

    You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect some website functionality.

    3. Google Analytics

    We use Google Analytics to understand how visitors interact with our website and to help us improve our website and services.

    Google Analytics may collect information such as pages visited, approximate location, device information, and general website usage patterns.

    You can learn more about Google’s privacy practices at Google Privacy & Terms.

    4. How We Use Your Information

    We may use the information we collect to:

    • Process and fulfill orders
    • Process payments
    • Deliver purchased products
    • Provide order confirmations and updates
    • Respond to customer service requests
    • Process returns and refunds
    • Improve our website and services
    • Understand website traffic and customer behavior
    • Prevent fraud and protect our website
    • Maintain business and transaction records
    • Comply with applicable legal requirements

    We only use personal information for legitimate business purposes and to provide and improve our services.

    5. How We Share Your Information

    We do not sell your personal information.

    We may share necessary information with trusted service providers that help us operate our business, such as:

    • Stripe — payment processing
    • Shipping and delivery providers — order fulfillment and delivery
    • Google Analytics — website analytics
    • Website hosting and technology service providers
    • Professional advisers or authorities when legally required

    These parties receive only the information reasonably necessary to perform their services or fulfill legal obligations.

    6. Payment Security

    Payment transactions are processed through Stripe’s secure payment infrastructure. We take reasonable measures to protect information transmitted through our website.

    However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

    7. Data Retention

    We retain personal information for as long as reasonably necessary to:

    • Complete transactions
    • Provide customer support
    • Maintain business and financial records
    • Resolve disputes
    • Prevent fraud
    • Comply with legal and regulatory obligations

    When information is no longer needed for these purposes, we may securely delete or anonymize it where appropriate.

    8. Your Privacy Choices

    Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:

    • Request access to personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of certain personal information
    • Ask questions about how your information is used
    • Opt out of certain communications

    To make a privacy-related request, please contact us using the information below.

    9. Children’s Privacy

    Our website is intended for general consumers and is not directed toward children.

    We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

    10. Third-Party Websites

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

    We recommend reviewing the privacy policy of any third-party website you visit.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

    When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

    12. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

    Ecomliv
    Website: Ecomliv
    Phone: +1 217-409-3189
    Email: support@ecomliv.com
    Address:
    18801 E. 39th Street South
    Independence, MO 64057
    United States

    Ecomliv is committed to handling your personal information responsibly and maintaining your trust while you shop with us.